In order to help you, please try to have your fireplace model number available when you call.

You can find your fireplace model number from the metal plate inside your fireplace or if you have a copy of the fireplace installation manual, the numbers and letter designations will appear on the cover.

All MARCO wood burning fireplaces have a six-digit model number beginning with the numbers 792 and followed by a letter. The gas fireplaces will have a six digit number beginning with 794 followed by a letter.

SUPERIOR fireplaces have both a model and a serial number that are used to cross reference parts so please have both available when calling.